Customer Service Problems
How can I recover funds from an offshore bank account that has completely stopped communicating?
Aug 9, 2016
Consumer Protection, Customer Rights and Customer Service
Why might a bank close a customer’s account without providing a clear explanation?
Aug 12, 2015
Consumer Protection, Customer Rights and Customer Service
How hard is it to correct a mistaken transaction at a Pakistani bank?
Apr 10, 2015
Consumer Protection, Customer Rights and Customer Service
How can banks improve customer experience in their call centers?
Jan 5, 2015
Consumer Protection, Customer Rights and Customer Service
Does PayPal sometimes hold users’ funds without clear justification?
Oct 3, 2014
Consumer Protection, Customer Rights and Customer Service
What’s the best Twitter strategy for responding to angry customers?
Apr 8, 2012
Consumer Protection, Customer Rights and Customer Service
What improvements could make PayPal better for users and businesses?
Dec 8, 2011
Consumer Protection, Customer Rights and Customer Service
What actually happened in the dispute between PayPal and Regretsy?
Dec 7, 2011
Consumer Protection, Customer Rights and Customer Service
In what ways could PayPal improve its product or services?
Aug 12, 2011
Consumer Protection, Customer Rights and Customer Service