Complaints and Disputes
Why don’t banks explain why they freeze or close accounts?
Aug 5, 2020
Consumer Protection, Customer Rights and Customer Service
How can I identify a merchant’s name using only the merchant ID (MID) from my bank statement?
Jun 6, 2020
Consumer Protection, Customer Rights and Customer Service
How can I take PayPal Europe Ltd to court if they’re holding $26,000 for 180 days without a clear reason?
Oct 1, 2019
Consumer Protection, Customer Rights and Customer Service
Is it fair for TransferWise to take up to 90 business days to refund rejected transfers?
Jan 12, 2019
Consumer Protection, Customer Rights and Customer Service
What should I do if a business credit card was opened under my name “by accident” by a bank representative?
Jan 8, 2018
Consumer Protection, Customer Rights and Customer Service
How can I recover funds from an offshore bank account that has completely stopped communicating?
Aug 9, 2016
Consumer Protection, Customer Rights and Customer Service
How hard is it to correct a mistaken transaction at a Pakistani bank?
Apr 10, 2015
Consumer Protection, Customer Rights and Customer Service
Does PayPal sometimes hold users’ funds without clear justification?
Oct 3, 2014
Consumer Protection, Customer Rights and Customer Service
What’s the best Twitter strategy for responding to angry customers?
Apr 8, 2012
Consumer Protection, Customer Rights and Customer Service
Is there an equivalent of a credit card chargeback for PayPal payments made via direct bank debit?
Dec 12, 2011
Consumer Protection, Customer Rights and Customer Service
What actually happened in the dispute between PayPal and Regretsy?
Dec 7, 2011
Consumer Protection, Customer Rights and Customer Service
What refund options exist for users who want to cancel virtual currency purchases after processing?
Aug 12, 2011
Consumer Protection, Customer Rights and Customer Service