How does PayPal verify customer accounts, including DOB, name, address, and SSN?

Asked Jul 2, 2013· 1 answer
Faisal KhanAnswered Jul 2, 2013
Pretty simple:

  • DOB via SSN
  • They will do a small value deposit into your back account (using your credit card).
  • You will need to verify the deposit amount (this would verify your bank account)
  • You will need to let PayPal know the transaction details as they appear on your credit card statement (this will verify you as the card holder)
  • For telephone, they do a call back
  • For address, they send a code to your address which would need to be confirmed back to PayPal which would confirm your address.
Identity Verification (IDV)Customer OnboardingKnow Your Customer (KYC)Personally Identifiable Information (PII)
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