Your WU Agent or Bank can provide you with this. Simply ask them. If they refuse to cooperate and not provide you with a receipt, please take the following details:
- Name of Sender
- Sending Date
- Originating Country
- Currency
- Amount
- Receiving Bank/Agent
- Date Received & Time (approximately when it was credited or cashed out)
- Amount Received in Pakistan Rupees
- Your Name and CNIC
- Your phone and email.
Submit a complaint to the Pakistan Remittance Initiative (www.pri.gov.pk). You can also call them at +9221-111-727-774 or email at: [email protected]
The above should resolve your problem.